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FAQs

Still have questions? Email us! support@ridepanache.com

 

What makes Panache’s products different from other recovery brands?

Let’s get straight to the point. There are a lot of recovery brands out there to help after a hard workout. Our Muscle Recovery products are designed specifically for athletes by utilizing the physical benefits of CBD as an ingredient. Our formula provides a post-workout remedy thanks to nano-optimization technology allowing for greater absorption into the skin. This allows our products to work immediately on post-workout aches and pains.

What’s special about nano-optimization technology?

The nano-optimization technology we use was developed with research partners at MIT to help utilize the potential benefits of CBD. This technology allows our Muscle Recovery formula to work more efficiently in supporting athletic fatigue with faster absorption rates and increased cellular activity. Read more about CBD as a recovery method here.

What is CBD?

CBD is an ingredient. It’s also known as cannabidiol, and is one of over 100 compounds from the cannabis plant. CBD does not alter your behavior or mental state in any way. The psychoactive feeling from smoking or ingesting cannabis is due to another chemical compound in the plant called tetrahydrocannabinol or THC. There is zero THC in Panache Performance products.

How does CBD work?

CBD interacts with the endocannabinoid system. The endocannabinoid system is a biological system made of neurotransmitters and receptors. Like the nervous, digestive and respiratory systems it plays an important role in maintaining homeostasis. Panache Recovery products are to be used topically and may help alleviate pre- and post-workout muscle and joint inflammation.

What is the Endocannabinoid System?

The Endocannabinoid System is considered the master regulatory system of the body. It helps us maintain homeostasis by communicating with other biological systems in the body. Physical inflammation, mood, immune health, sleep, and metabolism are all affected by your endocannabinoid system. 

How will CBD make me feel?

It’s different for everyone. Our Muscle Recovery products are to be used topically for pre- and post-workout inflammation remedies. Since they are applied directly to the skin, you should feel a tingling sensation once applied. This feeling can be contributed to the other ingredients in our formulations such as common essential oils. Over the long-term, the effects of CBD in our Muscle Recovery formula may help your muscles and joints recover. 

What’s the best way to use Panache’s Muscle Recovery products?

Our Muscle Recovery Rub and Roller help soothe and restore active muscles and joints. Our recommendation is for post-workout recovery. However, you can use the Muscle Recovery products pre-workout or casually on less physically active days for relief. We suggest using less than you may think at first with the ability to use more as needed. Apply directly to desired areas and adjust to meet your needs. 

I’m a competitive athlete. Will I fail a drug test if I use Panache’s Muscle Recovery products?

Our Muscle Recovery products contain zero THC. Most drug tests measure your level of THC, the psychoactive compound found in cannabis. We conduct thorough lab testing on those products to ensure peace of mind. 

What’s the difference between CBD and THC?

Both CBD and THC are classified as cannabinoids since they are both from the same plant. Hemp-derived CBD is the non-intoxicating form of cannabis. THC does contain elements that cause psychoactive effects that may alter your behavior. 

Where are Panache products grown?

Our products are formulated and manufactured in American Fork, Utah, USA. Our partner's laboratories are FDA registered, Utah Hemp Registered, and GMP Compliant.

Are Panache products lab tested?

Yes. We follow strict guidelines and work with partners in the manufacturing process to ensure we're always meeting legal requirements. We post our testing results (also called Certificates of Analysis or CoA) on our website. View our products lab results here.

Why do 3rd party testing results matter?

The testing results help you verify the quality and ingredients of what you are purchasing. As an athlete, you should always consider what you're putting in your body. That's why it's smart to check these testing results for peace of mind. At Panache Performance, we have our lab results available on our website for our customers viewing. We want you to feel that you're getting the best fitness and recovery products with no worries or second thoughts.

How should I store my Muscle Recovery Rub and Muscle Recovery Roller?

We recommend storing the Recovery Rub and Roller near a convenient post-workout location. Our favorites are next to your at-home workout station for immediate application, bathroom counter for post-shower relief, or the kitchen to pair with a protein drink. For best shelf life, please store in a cool dark place and don't leave in direct sunlight or near heat. This ensures that the nano-optimized formula doesn't lose any potency.

Do your products expire?

We recommend using our products within the first 6-12 months of purchase. 

What shipping rates do you offer?

We hate hidden shipping costs. So we offer free standard shipping on ALL orders throughout the continental US. Orders are standard which typically takes 3-7 business days from our New Jersey fulfillment center. Expedited shipping for charge is available at checkout. 

*Please be advised that holiday shipping may delay final delivery beyond our control. Reach out to us if there are any issues. 

We are currently unable to ship to Alaska, Hawaii, or internationally. If you want to try Panache's Muscle Recovery products and are located in Alaska, Hawaii, or outside the US please email us at support@ridepanache.com and we'll see what we can do!

Returns & Refunds

We stand behind our Muscle Recovery products. However, we understand that circumstances may occur when you may need to return a Panache product. For that reason, we accept any unopened products in their original packaging for 30 days after your purchase! 

Please check your shipment carefully upon arrival to ensure that it has not been damaged during shipment. Claims for damaged product must be made within 72 hours of receiving the product to support@ridepanache.com. We encourage you to provide details of the damage, including photo proof of damage within that time-frame.

Please submit your return request to support@ridepanache.com with the subject line: RETURN REQUEST. No returns can be accepted for a refund without approval. 

At this time we can not accept returns, refunds, or exchanges for non-defective or damaged products that have been opened. 

Can I combine Promotion Codes?

Sorry. Only one promotion code at a time. 

What if my Promotion Code is expired?

We can’t honor expired promotion codes. For first access to any upcoming promotions, subscribe to our email list and follow us on social media.

Will you offer subscription orders?

We currently do not offer subscription orders. However, if you would like to receive Panache Muscle Recovery products on a subscription basis, please let us know by reaching out to support@ridepanache.com with the subject line: Subscriptions Wanted. If there's enough interest, we'll work to put that together for you!

I want to carry your products in my store.

We're thrilled that you’re interested in carrying our products! Send us an email at wholesale@ridepanache.com.

I live my life with the Panache mindset of confidence, courage, and style. I think I'd make a great brand ambassador or influencer! How can I help others unlock their 110%?

You're speaking our language! We'd love for you to be part of the team changing the perspective on the world of fitness recovery and performance. Please email us at partnerships@ridepanache.com and introduce yourself.